Terms & Conditions

 

Welcome to Global Mamas in Oz. By accessing or using our website (https://globalmamasinoz.com.au) and purchasing from us, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

General Information

This website is operated by Global Mamas in Oz, an Australian-based business offering fair-trade, handmade and ethically produced clothing, accessories, and lifestyle products.

By using this site, you agree that you are at least 18 years old or using the site under the supervision of a parent or guardian.

Products

All products sold on this website are:

  • Handmade and ethically produced
  • Subject to availability
  • May have slight variations in colour, texture, or design due to the handmade nature of the items

We strive to display product images and descriptions as accurately as possible, but we do not guarantee exact replication.

Pricing

  • All prices are listed in Australian Dollars (AUD)
  • Prices may change at any time without notice
  • We reserve the right to correct pricing errors even after an order has been placed

Orders

Once you place an order:

  • You will receive an email confirmation
  • We reserve the right to cancel or refuse any order at our discretion
  • Orders are only confirmed once payment is successfully processed

Shipping & Delivery

  • We aim to process and ship orders promptly
  • Delivery times may vary depending on location and courier services
  • We are not responsible for delays caused by postal or courier services

Free shipping may apply on qualifying orders (as stated on our website).

Returns & Refunds

We offer a fair returns policy:

  • Returns must be requested within 30 days of purchase (unless otherwise stated)
  • Items must be unused, unwashed, and in original condition
  • Sale items may not be eligible for return unless faulty

If your item is faulty or damaged, please contact us immediately for assistance.

Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Global Mamas in Oz and may not be copied, reproduced, or used without written permission.

Fair Trade Commitment

We proudly support fair trade principles and work closely with artisan communities. By purchasing from us, you are supporting ethical production, fair wages, and sustainable livelihoods.

Limitation of Liability

We are not liable for:

  • Any indirect or incidental damages
  • Delays or disruptions beyond our control
  • Improper use of our products

Privacy

Your personal information is handled according to our Privacy Policy. We do not sell or share your data with third parties except where required to complete your order.

Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page.

Contact Us

If you have any questions, please contact us:

Email      : info@globalmamasinoz.com.au
Phone     : 03 9419 1188 / 0408 748 631
Address :  141 Bridge Road, Richmond, VIC 3121, Australia

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